Privacy Policy
Last updated: March 6, 2026
Introduction
Creekside HVAC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in Washougal, WA and surrounding Clark County areas.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
When you contact us for HVAC services, we may collect personally identifiable information, such as your name, phone number, email address, and service address. This information is necessary to provide you with heating and cooling services in Washougal and Clark County.
Service Information
We collect information about the HVAC services you request, including service type, system details, appointment scheduling, and service history.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our HVAC services
- Schedule and confirm service appointments
- Communicate with you about your service requests
- Send you service reminders and maintenance notifications
- Respond to your inquiries and provide customer support
- Improve our website and services
- Process payments and billing
- Comply with legal obligations
Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who assist us in operating our business and providing services to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt-out of marketing communications
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Creekside HVAC
Serving Washougal, Camas, and Clark County, WA
Phone: (360) 952-9557
Email: creeksidehvacllc@gmail.com